Many people are not comfortable with technicians coming to their homes, which is why My Support Services Group provides an affordable and convenient alternative to servicing their systems in the privacy and comfort of their own home through our 'Remote Mouse" feature.
Contract Systems Maintenance
My Support Services Group provides contract systems maintenance for small to medium sized businesses with month to month support without the annual commitment that most people dread the being tied to.
Normally, My Support Services Group provides alternatives to 'upgrades" on current systems. With the dropping cost of equipment, the cost of a new system is less expensive then upgrading. Even migrating data to the new system is easier than staying with the old system as it slows down from the addition of more data.
In recent months, the News Agencies have been reporting other countries that have been trying to breach U.S. Government computers to obtain information on Secret Projects, contracts, and politicians own office computers. While you are not a government agency, you can be the victim of costly identity theft. To combat this, we recommend the installation of software to combat this, as well as certain procedures to avoid being a victim of this type of invasion through certain precautions. Call us for more information.
Data backup / onsite or remote
The loss of data can be not only annoying, but costly. The most important thing to remember when preserving the data is doing it automatically, rather than remembering to manually do this every day. My Support Services Group provides alternatives to the manual approach and also recommends the use of 'Cloud" backups if you have a high speed line to transfer it to a secure facility that will not be vulnerable to theft of hard drives or loss of tape systems.
Firewalls/Security HIPAA Audits
Your company is a reflection on the information you collect and maintain. There are hackers that seek to not only exploit your information, but that of your clients as well. Do something to protect your data, and reduce the chance of being the gateway to your client's potential victimization by others.
My Support Services Group provides network design and support to existing and future companies that would like to document, expand, assess, and secure proprietary materials and e-mails as well.
Low Voltage wiring of your buildings
Does your building need Ethernet/Fiber wiring to network your computers together? Did you know the value of your property will go up with this investment in your infrastructure?
Call us to discuss your options of Wired vs. Wireless and let us know how we can help you today!
With the convenience of Wireless routers from the phone and cable companies, My Support Services Group provides remote configuration to the device, set up and completion, usually in under an hour (in most cases as long as the client has an Ethernet cable to connect to the router, and another to connect to the wireless access point).
Configuration of your equipment is a matter of not only personalization, but recommending a functional and practical use for it. My Support Services Group provides proven industry accepted methods to better utilize your equipment and maximize your investment.
Do you want to monitor your property, business, or home from wherever in the world you are by just using the internet? My Support Services Group provides digital real time secure access from the comfort and privacy of your own home.
Many companies are saving money with the investment in VoIP technology. Voice over Internet Protocol provides redirectable access of your phone systems to anywhere through computer access from anywhere in the world.
Our website team works very hard to insure you are satisfied with the job, as well as determining your specific needs to sell, promote, and advertise your products and services. If you need to sell your services, videos, or tangible products, our strategic partners are there to assist you with those decisions and guide you with their line of services.
With disaster planning, and recovery, goes document scanning and paperless automation. My Support Services Group provides economical alternatives to both small office and home office needs as well as small to medium sized corporations to recover valuable space from file rooms that can now be converted to useable office space.
Your cherished memories in photos and video can be lost in a natural disaster, fire, or flood. Converting them to digital format, uploading them to the web, or putting them on DVD are just some of the ways that you can store them in a Safe Deposit box.